Frequently Asked Questions
Find clear answers to common questions about our services, process, pricing, and scheduling.
General Process
What types of services do you offer?
We provide home repair, improvement, and renovation services including carpentry, drywall, painting, flooring, fixture installation, electrical and plumbing updates, remodeling projects, and general interior and exterior improvements.
Do you handle both small repairs and larger projects?
Yes. We take on everything from single-item repairs to multi-day improvement and renovation projects. Each job is approached with the same level of planning, care, and professionalism.
Do you work on residential and commercial properties?
We primarily serve homeowners, but we also provide services for commercial properties such as offices, retail spaces, and rental units.
Estimates & Pricing
Do you provide free estimates?
Yes. We provide estimates for most projects at no cost. Larger or more complex jobs may require an on-site assessment to ensure accurate pricing.
How is pricing determined?
Pricing is based on project scope, materials, labor, complexity, and time required. We believe in transparent pricing and clearly outline what is included before work begins.
Do you require a deposit?
For larger projects or jobs requiring material purchases, a 40% deposit may be required to secure scheduling. This will always be discussed upfront.
Are materials included in the estimate?
Yes, unless otherwise specified. Estimates clearly outline labor and materials so there are no surprises.
Scheduling & Availability
How far out are you typically booked?
Scheduling availability varies depending on project size and time of year. We’ll provide the earliest available dates during our initial conversation.
Do you offer emergency or same-day service?
Limited emergency or short-notice services may be available depending on the situation. Contact us directly to discuss urgency.
Quality, Safety & Professionalism
Do you follow local codes and best practices?
Absolutely. All work is completed using proper methods and in accordance with applicable codes and manufacturer guidelines.
Who will be performing the work?
All work is completed by experienced professionals who take pride in quality craftsmanship and attention to detail.
Changes & Additional Work
What if I want to add or change something during the project?
Changes are common. Any scope adjustments will be discussed, priced clearly, and approved before proceeding.
What happens if unexpected issues are found?
If we uncover unforeseen conditions, we’ll explain the situation, outline options, and provide transparent pricing before moving forward.
Payment & Communication
What forms of payment do you accept?
Accepted payment methods will be provided with your estimate or invoice.
How do I communicate during my project?
You’ll have direct contact for questions, updates, and coordination. Clear communication is a priority from start to finish.
Still Have Questions?
If you don’t see what you’re looking for, we’re happy to help. Reach out to discuss your project, clarify next steps, or request an estimate—we’ll walk you through the process with clear communication and dependable follow-through.